Help & Questions

Need a hand?

Email oddlyyourfind@gmail.com or use our contact form. For an existing order, include your order number.

How much is shipping?

Shipping varies by product and destination. Free shipping applies only where the listing specifies it. The available shipping options and charges are shown at checkout before payment.

When will my order arrive?

Check the product listing and checkout for the estimate for your item. Processing time and shipping transit time may be listed separately. Estimates are not guaranteed delivery dates.

Will everything arrive together?

Items supplied by different partners may ship separately. Check your order’s shipment updates for tracking information.

Can I change or cancel an order?

Contact us as soon as possible with your order number and the requested change. We’ll check whether it can be made before fulfillment.

What if an item arrives damaged or incorrect?

Contact us with your order number and photos of the item and packaging so we can review the issue and help with the next steps.

How do I request a return?

Contact us before sending an item back so we can confirm the applicable return terms and correct return address for your item.

Do personalized products need extra information?

Follow the personalization instructions on the product page and double-check any names, photos, or text before submitting your order.